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Terms & Conditions of Service

Regulations governing sample acceptance, testing responsibilities, certificates, and legal obligations.

1. SAMPLE SUBMISSION REGULATIONS: Clients are solely responsible for the authenticity and representativeness of submitted samples. Greentech Analysis receives, blind-codes, and retains control samples for 30 days following certificate issuance. 2. STANDARDS & LEGAL VALIDITY: All analytical tests follow QCVN, TCVN, ISO/IEC 17025:2017, CODEX, or internationally recognized method standards (AOAC, EN). Test results stated on certificates possess legal validity specifically for the received sample. 3. TURNAROUND TIME & REPORTING: Average analytical turnaround ranges from 3 to 7 working days depending on parameters. Results are delivered as Digital Test Certificates featuring digital signatures and anti-counterfeiting QR codes. 4. PAYMENT & PRICING: Clients settle testing fees according to published price lists or signed service contracts prior to official report release. 5. LIMITATION OF LIABILITY: In the event of a result dispute, Greentech Analysis will re-analyze retained control samples. Liability (if any) is strictly capped at the service testing cost of the disputed sample.